It is an implied term that, by using the ruralmontseny.com website and booking with us, you agree to accept our terms and conditions stated below.
Reservation can be made either direct to our website www.ruralmontseny.com or by phone call at +34 649 99 41 78 or +34 93 848 72 66.
In order to secure your reservation for accommodation, we require an advance payment of 25% of the total amount (by credit card or wire transfer). Once payment has been received, a booking confirmation from Rural Montseny will be emailed to the customer.
The pending amount should be paid on the arrival date. Upon arrival, we will also ask for a credit card details as a damage deposi just in case.
Payments can be made in cash, credit card, or wire transfer:
Credit Card: All reservations made directly to our website, payment requires credit card, using Visa or Master Card.
Wire Transfer: You can arrange a wire transfer to ALBIUM GESTIO, S.L. to the following bank account 2100-0044-35-0200448612 (La Caixa), if within Spain. And if it will be from other country, then the international account detail is:
Swift: CAIXES BB XXX and Iban: ES38 2100 0044 3502 0044 8612
All personal data introduced by the user is stored in a secure server and we guarantee that access to this data is exclusive for ALBIUM GESTIÓ, S.L. and that it will be used only for the booking process or in order to communicate to the customer future promotional activities.
Amendments and Cancellations
Any amendment or alteration (either by dates or number of guests) can be made subject to availability and if the Management is able to accept the changes. Alterations done 7 days prior to the arrival date could be considered if only they meet the conditions mentioned previously.
If cancelled or modified up to 7 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 100 % of the first night will be charged.
Arrival and Departure
Arrival time is at 17h. and departure time is latest 12h, unless something different is agreed between parties.
Please note that late arrivals and arrivals outside the normal reception opening times are subject to a surcharge of 25Eur.
All transactions such as payment for the complete stay and turnover of the keys are done in our office located at Passeig Montseny 66 in Gualba, and arrival time should be anticipated by informing us.
All rates are per apartment (not per person) and include VAT.
All rates include water and electricity supply, heating, bed linen and towels.
The lodging rental does not include cleaning during the stay. In case you spend a long stay at Rural Montseny and you would like to have the cleaning service during your stay (it costs 17Euro/hour), please let us know when you make the reservation so that we can arrange it.
Rural Montseny reserves the right to refuse admission as well as the right to visit the lodge occupied by customers in case we believe it may be convenient and / or needed for any reason.
Rural Montseny is not responsible for the damages and disturbances created to other customers during the stay, as a consequence of facts beyond Rural Montseny will, including robbery and fire.
Rural Montseny is not responsible for damages created by third parties beyond our will (e.g. water or electricity cuts). However, we will do our best to solve them quickly or to minimize its effects through our maintenance personnel.
The customer is always responsible for his / her behavior as well as for those sharing the lodge so that no disturbance is created to other customers or neighbours. In case the customer does not respect the basic rules Rural Montseny will be forced to ask the customer to leave the lodge without any right to any compensation.